Contact Us

QUESTIONS ABOUT OUR PREMIUM STANDING SOLUTIONS?

We'd love to hear from you and help answer any questions you may have. Simply fill out the contact form and provide as much detail as possible so we can better serve you. Our Customer Service Team will get back to you shortly!

Headquarters:
Sales and Marketing Office
3290 West Big Beaver Rd., Suite 504
Troy, MI 48084

Business Hours: 
Monday - Friday, 9:00 am - 5:30 pm EST

  • For questions regarding order status, product information or general inquiries email customerservice@smartstepflooring.com
  • Interested in partnering with us, visit our Become A Distributor page
  • For returns please visit our Returns page
  • For questions regarding warranties please visit our Warranty page

 

Our goal is to answer all emails as they are received.  Please allow up to 2 business days for a dedicated customer service representative to follow up with you.  If reaching out outside of normal business hours please allow an additional 24 business hours for us to respond to your inquiry.
We thank you for your patience and understanding.
May you remain safe and healthy.